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Application Support Engineer - Executive Operations

    • Manilla, National Capital Region, Philippines
  • $4 - $6 per hour
  • Engineering / Infrastructure Support

We're hiring an AWS-experienced Application Support Engineer! Immediate start. Join a remote-first team driving next-gen infrastructure support for enterprise-grade apps.

Job description

Job Description

We are seeking a highly skilled Application Support Engineer with a strong background in AWS cloud infrastructure, application architecture, and cross-platform troubleshooting. The ideal candidate will ensure the stability, performance, and integrity of mission-critical applications across our global technology stack.

This is a hands-on technical role suited for those with a proactive, problem-solving mindset, strong communication skills, and the ability to collaborate across DevOps, infrastructure, and development teams.

Key Responsibilities

  • Provide end-to-end support across development, staging, and production.

  • Troubleshoot complex app issues using logs and performance analysis.

  • Manage AWS infrastructure (EC2, RDS, Lambda, CloudWatch).

  • Support CI/CD pipelines (especially Jenkins).

  • Write scripts in Python or GoLang for automation.

  • Troubleshoot networking (DNS) and database issues (SQL, MySQL, PostgreSQL).

  • Support both Linux and Windows environments.

  • Maintain documentation of systems and best practices.

Job requirements

  1. Extensive experience with AWS services (EC2, RDS, S3, Lambda, etc.).

  2. Strong application architecture and distributed systems knowledge.

  3. Proficiency in log analysis and performance troubleshooting.

  4. Experience with CI/CD tools, especially Jenkins.

  5. Database skills: SQL, MySQL, PostgreSQL.

  6. Basic scripting in Python or GoLang.

  7. Familiarity with Docker, Kubernetes is a plus.

  8. Comfortable in Agile/Scrum setups.

  9. Strong communication and problem-solving skills.

  10. AWS Certification (preferred).

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